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On24 link tracking is always tracking only  save the date .ics links

Question asked by Prakash Mohandas on Jan 9, 2019
Latest reply on Jan 9, 2019 by Sanford Whiteman

We have an integration setup with On24 and I have an email I am testing that uses the {{member.webinar url}} token in a confirmation email once someone has registered. I have and email containing 3 variation of this token being used

 

one as with a WEBINAR LINK to the on24 webinar and the token being used in the URL link

one where the token is explicitly mentioned in the body of the email

and a save the date calendar link that download an ics file that has this token inside the ics file

 

Like so

Webinar Link - links to the webinar but the token is in the URL link

 

https://event.on24.com/interface/registration/autoreg/index.html?eventid

 

calendar

 

However no matter which link i click it always shows up in link tracking as the below.

http://mkt-franchise.schwab.com/rs/876-MVP-978/334/Test+Webinar.ics

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