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Marketo Nurture enrolment- Weird behavior

Question asked by Sid Patil on Dec 6, 2018
Latest reply on Dec 10, 2018 by Karan Hari

Hello All,

So, I have 2 Marketo Nurture program running one of them has 5 emails and another has 3 emails. I have listed down how they should behave:

  • Everyone who is new to the database should be enrolled in the 5 emails (say email A, B,C D and E) Nurture program
  • Everyone who already exists in the database and those who received Email A and B should be enrolled in the 3 email Nurture program

 

I recently uploaded 30k contacts to Marketo (who are new to the database), however found out that 15k of them were enrolled in 5 email Nurture program and rest 15k in the 3 email program. It seems weird and I cannot seem to figure out why.

 

Do you guys have any idea on how I can troubleshoot this behavior?

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