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Re: Trouble with SC triggers based on referrer and SC triggers using forms on embedded web pages
Gerard Donnelly Dec 5, 2018 8:46 AM (in response to Brian Denneny)Hi Brian Denneny,
I think what you want to do is add a constraint of webpage to your fills out form trigger.
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Re: Trouble with SC triggers based on referrer and SC triggers using forms on embedded web pages
Gerard Donnelly Dec 5, 2018 8:47 AM (in response to Gerard Donnelly)Forgot to mention, you can add a number of URLs here. Just hit the plus icon. That means one smart campaign could cover all the pages the form is on for a particular product.
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Re: Trouble with SC triggers based on referrer and SC triggers using forms on embedded web pages
Brian Denneny Dec 5, 2018 8:59 AM (in response to Gerard Donnelly)Great, so the URL I enter ussually ends up with a red line under it signifying some sort of error but if this will still work that solves my issue. Can we use the "Contains" for the website? I ask because if I can use contains "english" to set language and "contains" product to set product that will save a ton of time.
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Re: Trouble with SC triggers based on referrer and SC triggers using forms on embedded web pages
Sanford Whiteman Dec 5, 2018 10:28 AM (in response to Brian Denneny)The constraint should be on Referrer for an embedded form, not Web Page.
However, you can't apply multiple AND type constraints this way. The list is implicitly an OR list.
Perhaps we should go back and look at the Activity Log Details pane for some of these form fills.
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Re: Trouble with SC triggers based on referrer and SC triggers using forms on embedded web pages
Brian Denneny Dec 5, 2018 2:04 PM (in response to Sanford Whiteman)Sanford Whiteman I'm using the refferer field now but I have one form embedded on the page specified in the referrer parameter below on my smart list and I'm getting a fraction of the results I expected.
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Re: Trouble with SC triggers based on referrer and SC triggers using forms on embedded web pages
Sanford Whiteman Dec 5, 2018 2:17 PM (in response to Brian Denneny)Never use [is] here because you can have any number of query params added by search engines, etc.
Still need to see the Details pane for the activities.
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Re: Trouble with SC triggers based on referrer and SC triggers using forms on embedded web pages
Sanford Whiteman Dec 5, 2018 2:37 PM (in response to Brian Denneny)That link isn't part of the [is] AFAICS. Start from [contains].
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Re: Trouble with SC triggers based on referrer and SC triggers using forms on embedded web pages
Brian Denneny Dec 5, 2018 2:41 PM (in response to Sanford Whiteman)I've tried both
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Re: Trouble with SC triggers based on referrer and SC triggers using forms on embedded web pages
Sanford Whiteman Dec 5, 2018 2:45 PM (in response to Brian Denneny)You've tried [contains] "/video-collaboration/" for example?
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Re: Trouble with SC triggers based on referrer and SC triggers using forms on embedded web pages
Brian Denneny Dec 5, 2018 2:49 PM (in response to Sanford Whiteman)It looks like it is working when I remove the www.company.com and then the .html parts.
Thanks for your help with that. That being said how do I differentiate which page someone came from if I have a marketo landing page that say 5 different products come from. I don't use referrer for that do I? This hasn't been working for me so far. Looks like I have no data on where a lead came from once they arrive at the LP with a form on it according to activity logs.
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Re: Trouble with SC triggers based on referrer and SC triggers using forms on embedded web pages
Sanford Whiteman Dec 5, 2018 3:03 PM (in response to Brian Denneny)Do you mean the page visited immediately before the page hosting the form? (Which is the true document.referrer, not the same as Marketo's other use of the term "referrer" in the SC.)
Yes, you can use Hidden fields that Auto-Fill from query parameters on the immediately previous URL (Referrer Params in Form Editor).
If you need more information than is found in the query string alone, you can use Forms 2.0 API JS to set Hidden fields to, for example, the full document.referrer URL or its pathname/filename part (which aren't supported natively as Editor options).
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Re: Trouble with SC triggers based on referrer and SC triggers using forms on embedded web pages
Brian Denneny Dec 6, 2018 9:35 AM (in response to Sanford Whiteman)Thanks Sanford Whiteman would something like the below work?
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Re: Trouble with SC triggers based on referrer and SC triggers using forms on embedded web pages
Sanford Whiteman Dec 6, 2018 9:58 AM (in response to Brian Denneny)No, that won't work. Referrer Parameters are query params -- keys and values in the query string portion of the referrer URL (after the ?). Just like query params in the current URL, only they come from the previous URL. But they don't include the protocol, hostname, pathname, or hash.
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Re: Trouble with SC triggers based on referrer and SC triggers using forms on embedded web pages
Brian Denneny Dec 6, 2018 12:29 PM (in response to Sanford Whiteman)So is there a way to pull in the full referrer, the full URL of the page the person was at immediately before filling out a form?
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Re: Trouble with SC triggers based on referrer and SC triggers using forms on embedded web pages
Sanford Whiteman Dec 6, 2018 12:53 PM (in response to Brian Denneny)Yes, I posted the code here: Re: How to Access _mktoReferrer or Referral URL field in Marketo
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Re: Trouble with SC triggers based on referrer and SC triggers using forms on embedded web pages
Brian Denneny Dec 7, 2018 9:21 AM (in response to Sanford Whiteman)Thanks Sanford. We can put that in immediately. Can you let me know how the actual retrieval of the field would work on the form though? Is it like the image I posted above?
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Re: Trouble with SC triggers based on referrer and SC triggers using forms on embedded web pages
Sanford Whiteman Dec 7, 2018 3:19 PM (in response to Brian Denneny)"retrieval... on the form" isn't the way I'd put it.
Using the linked code, you're adding a hidden field to the form. Nothing else need be done on the client side.
That field will then be available in Smart Campaign and/or Smart List filters on the server, like any other field.
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Re: Trouble with SC triggers based on referrer and SC triggers using forms on embedded web pages
Brian Denneny Dec 5, 2018 9:56 AM (in response to Gerard Donnelly)Gerard Donnelly This method isn't working in a smart list. What I have is a URL not a marketo landing page since the form is embedded.
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