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Capturing data from a NPS form

Question asked by 3dcf7c193f9aac32ce42607a32431ad3778e238e on Nov 30, 2018
Latest reply on Dec 3, 2018 by Sanford Whiteman

Hi guys, how do I capture contact details from an NPS Marketo form located on an e-commerce website not munched by Marketo?

  • E-commence platform syncs with CRM but not Marketo and no Marketo information syncs between CRM and E-commerce platform
  • CRM syncs with Marketo

Should I push mkto ID to the e-commerce platform and use a web hook to capture/track the data? The aim is to know who filled out the form and allocated the NPS score to a contact in Marketo from the E-Commenrce platform. Thank you for feedback.