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List Upload Failed-No Special Characters

Question asked by Meghan Fisher on Nov 15, 2018
Latest reply on Nov 15, 2018 by Grace Brebner

I've never had an issue uploading lists until yesterday when two separate lists have failed to upload. Marketo support is saying there are special characters in the list and that @ and . are included as a special character. That makes no sense to me because it's an email marketing platform so an @ in an email address shouldn't block an upload. Plus every list we've ever uploaded has an @ in the email and separates phone numbers with periods.

 

Any help would be great!

 

Thanks!

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