AnsweredAssumed Answered

How to access sandbox instance?

Question asked by Akhilesh Singh on Aug 20, 2018
Latest reply on Nov 7, 2018 by Kara Pietrykowski



Our company's Marketo account manager has got sandbox enabled for our marketo instance.

I already had an admin access to RTP, and was asked to check it out.

But when i login with my admin account(which i used to login to my RTP instance), i don't see sandbox instance under subscriptions and i don't know where to switch from RTP instance to sandbox instance, could you guys please hep me with this?

1. share steps needed to give permission/access to sandbox for one of marketo login/user

2. where is option to switch between production/RTP to sandbox in admin UI?

3. what changes i need to make in my C# technology based web api which talks to RTP instance by a given host url?

    i assume i need to only chnage host url from RTP url to sandbox specific url, if yes please share what will be sandbox url for a given marketo instance/url?