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Re: Set a max volume constraint

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Simone_Toit
Level 2

Set a max volume constraint

Is it possible to set a maximum number of emails sent each day eg. send to a max of 150,000 members each day?

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Grace_Brebner3
Level 10

Re: Set a max volume constraint

Hey Simone,

You can set communication limits to control the number of emails sent per day & per week at the individual level (see: Enable Communication Limits - Marketo Docs - Product Documentation​), and you can set smart campaign restrictions to limit the number of people that can be run through a campaign (see: Enable Person Restrictions for Smart Campaigns - Marketo Docs - Product Documentation), but AFAIK there's no OOB setting to restrict the number of instance-wide email sends.

Depending on your use case, a combination of communication & smart campaign limits might do the trick.

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4 REPLIES 4
Grace_Brebner3
Level 10

Re: Set a max volume constraint

Hey Simone,

You can set communication limits to control the number of emails sent per day & per week at the individual level (see: Enable Communication Limits - Marketo Docs - Product Documentation​), and you can set smart campaign restrictions to limit the number of people that can be run through a campaign (see: Enable Person Restrictions for Smart Campaigns - Marketo Docs - Product Documentation), but AFAIK there's no OOB setting to restrict the number of instance-wide email sends.

Depending on your use case, a combination of communication & smart campaign limits might do the trick.

Simone_Toit
Level 2

Re: Set a max volume constraint

Thanks for that.

Grace_Brebner3
Level 10

Re: Set a max volume constraint

If this answered your question please mark as correct so this thread shows as resolved for future reference

SanfordWhiteman
Level 10 - Community Moderator

Re: Set a max volume constraint

Further to Grace's answer (which is the correct one and pls mark it as such) the only way to achieve this is to set your volume very low (150,000 won't cut it due to speed-of-light constraints, but 50K would) and qualify everyone via a webhook that maintains a counter. Of course you have to make sure everyone runs through the 'hook, it won't be enforced by the system.