10 Replies Latest reply on Oct 1, 2018 11:38 PM by Grégoire Michel

    FT/LT/MT Cookie Scripts

    Sean Richards

      Dan Stevens. I've tried (and getting close) ti reverse engineering your UTM/Lead Source acquisition program/fields etc, combined with other posts and related conversations in the community to create my own UTM/lead source master program in Marketo to capture FT UTMs and LT UTMs, plus referrer data and feed this into Marketo on form submit, stamping the FT if empty, MT historys etc.


      I am so close to having a complete understanding, but I am stuck on the website/JS side of things.


      I get how it's meant to work with scripts like Yanir's (FT/LT UTM cookie script (Shoutout to Yanir!) - Q&A pretty please ) but I am unable to see how this is working on your website.


      I've been trying to test on your website.


      When I hit the avanade website with zero pre-existing cookies with the following parameters (e.g. avanade.com/en-au/technologies/data-analytics?utm_campaign=test&utm_medium=test&utm_source=test&utm_content=test&utm_term=test), or with an existing UTM stamped link  (https://www.avanade.com/en-au/industry/banking/digital-disruption-report?utm_campaign=banking+report&utm_medium=bitly&utm_source=twitter) and then click to your contact page, on inspecting the cookies, I can't see where you are capturing the UTM's and passing them into fields for your last touch UTM capture and lead source attribution logic.


      Your website also does some funky rewriting which stores the "ref" variable and passing it around as a URL parameter.


      What am I missing here? I was quite sure you were capturing the UTM and referrer data into cookies for last touch reporting, and submitting it into Marketo forms, to feed it into your own lead source attribution logic, but can't find it in your javascript anywhere, nor see it on your forms?


      Thanks in advance.


        • Re: FT/LT/MT Cookie Scripts
          Dan Stevens.

          Sean, we don't use js to keep those values persistent during the current session.  Right now, we're just capturing those values on the initial landing page containing the form.  Once we start using UTMs across all of our channels, we will use a more advanced method. 

          • Re: FT/LT/MT Cookie Scripts
            Grégoire Michel

            More and more, for companies that have a minimum size, I tend to foster the use of separate tools to do what they do best. Meaning using a web analytics tool to capture the source of the traffic and the sessions, sharing common ID's between Marketo and the analytics and reconciling both in a datawarehouse. At the end of the day, it be less complex, and provide better, more comprehensive results, easier to leverage since the datawarehouse can easily be queried with a BI froint end (Google Data studio, cliq, tableau, ... You name it) that provide a top notch reporting service.


            Emphasize needs to be placed on tagging correctly the inbound links (the UTM's) and share enough data between the analytics and Marketo to make the reconciliation accurate down to the interaction level. This means sharing form ID's to Analytics via GTM form instance.



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