Re: Restricting flow steps in Smart Campaign to M-S between 7am-6pm

Melody_Frieda1
Level 2

Re: Restricting flow steps in Smart Campaign to M-S between 7am-6pm

Thanks, Diane! I'm going to try and set up a similar solution

Data Set Up

  1. I set up a smart campaign based on the trigger of the existing datetime field value changing (happens at the time of application)
    1. I created a separate custom field called Application Time that will stamp the system time into the field the moment the datetime field for the application updates
  2. I created a smart campaign that will append time zone information at the time of application into a custom field based on the State value
    1. Example: If State= Oregon, Washington, California, Nevada  |   Then: Change Data Value for Time Zone field to "Pacific"

Campaign Set Up

  1. I created a smart campaign that will take the eligible population for our sms/voicemail test, and split them into six separate timezone lists (three time zones split into business hours vs non-business hours) similar to how you defined your campaign above

The ultimate goal (when we have resources and budget) is to execute on something closer to what Sanford/Justin/Mark suggested to reduce the fragile/complex setup of these campaigns.

THANK YOU, EVERYONE, FOR THE HELP AND SUGGESTIONS! The Marketo Community is AWESOME!