Re: Errors in Syncing Leads to SF

Itay_Billet4
Level 8

Errors in Syncing Leads to SF

Hi All, in the last few weeks we're seeing odd behavior of leads that are synced to SF. Seems like the leads are synced, but then get deleted with a weird exception (see below). If I try to manually sync the lead to SF after I while, I'm able to do so.

There wasn't any addition of validation rules or code to the SF side recently, or a permission issue (the integration user is defined as an admin)

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Did anyone encountered a similar behavior?

Thanks

Itay

4 REPLIES 4
Josh_Hill13
Level 10 - Champion Alumni

Re: Errors in Syncing Leads to SF

Was it a temp error or is it still happening?

Speak with your SFDC Admin and raise a ticket to see if support can provide more insight.

Itay_Billet4
Level 8

Re: Errors in Syncing Leads to SF

Hi Josh Hill​, seems like it is still happening. I opened a ticket to both Marketo and SF support. waiting for their reply.

Josh_Hill13
Level 10 - Champion Alumni

Re: Errors in Syncing Leads to SF

I am also seeing this, but not the same error.

Itay_Billet4
Level 8

Re: Errors in Syncing Leads to SF

which error do you see?