5 Replies Latest reply on Jul 5, 2018 10:53 AM by Sanford Whiteman

    Using segmentation in email

    Kim Harshbarger

      Hi! I am trying to send emails based on segmentation (marketo owner) using tokens, however the from email address and the reply-to email address populate the defaults. Here is the tricky situation, since these contacts are not leads in our CRM, they don't have lead owners, therefore I cannot use the token "lead. lead owner email address". Is there another way to pull in the sales person's email address using segmentation or something else? Everything else in the email is populating perfectly, including the "from" field. I would rather not have to create 6 different emails. Thanks in advance for your ideas and suggestions!