We have a use case where in some cases we want an account team assigned in Salesforce to be notified of a new interesting moment logged by Marketo on a key contact. Does Salesforce Sync also include interesting moments, so that the following process could work?
- Interesting moment logged in Marketo
- Something (Salesforce Sync, hopefully?) syncs the interesting moment to Salesforce, related to a Contact record
- An autolaunched flow in Salesforce notifies the contact's account team members on the Account record
I found an old Q&A from 2014 that explains one solution to sync interesting moments to Salesforce by proxy as a Task record. However, I'm curious whether in the 4 years since that thread other options have come to light, for example to sync interesting moments to a custom object that may or may not be included in MSI for Salesforce.