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Error Merging Duplicates

Question asked by Anand Raj S on May 3, 2018
Latest reply on Apr 16, 2019 by Jay Jiang

Hello,

 

We have duplicate records for a lead in Marketo and when tried to merge it throws an error "Failed to merge(..LeadID..)".

 

It's been identified, SFDC type is causing the issue

 

One record's SFDC types is LEAD and another record's SFDC type is a CONTACT. Issue occurs when we try to merge Contact and Lead.

 

Any solution to this?

 

 

Thanks

Anand

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