3 Replies Latest reply on Mar 16, 2018 4:08 PM by Sanford Whiteman

    API Program Set Up

    Keith Terada

      I've recently set up a new API.   The API connection seems to be capturing new leads, but those leads are not be captured in my program.   The smart list in the program is set to the following:


      - Trigger - Source type = web service API

      Lead source = The new lead source


      The leads coming through are being captured with the correct lead sources.   My two questions:


      1.   What isn't my smart campaign capturing the new leads?

      2. How do I set up the smart campaign to capture both net new leads and the form fills through the API that are not net new (these will not have the new lead source).