4 Replies Latest reply on Feb 25, 2018 11:17 PM by Grégoire Michel

    Logging MSI Emails in Activity History in SF

    Devaraj Sundaram

      We implemented MSI recently. Prior to this the sales team was emailing their leads from Salesforce and all the emails  were logged in the Activity History for commision tracking purpose.

      Now I am asking them to send emails using MSI Email in SF but I can't figure out an easy way to log those emails in the Activity History. The current reports used for commissions is using the Activity History so its important for the sales team to log the Sales email sent via Marketo in the Activity History in Salesforce.

      Any ideas on how I can accomplish this?