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Campaign results aren't showing up and do not match the campaign report

Question asked by f13b6b6fc5b71b78ea7c21e0b2b0abd41cc29313 on Feb 22, 2018
Latest reply on Feb 23, 2018 by Grégoire Michel

I'm having issues viewing a smart campaign result.

 

  • The campaign: I sent an email to ~800 emails.
  • Campaign Report: I can see the opens, bounces, etc. Everything looks good right? It looks like ~50% opened the emails.
  • Campaign Results: But when I go to the Smart Campaign to view the actual results (E.g. who opened and read the emails) it only shows 1 person who was sent the email.

 

Can someone please help? I wonder what I'm doing wrong here.

 

Thanks!

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