I'm not entirely sure if this is a Marketo issue, but I have a hunch it is and wondering if anyone else has this issue, and how to solve for it.
We have a disproportionate number of website visitors showing up with Portland, OR as their location - about 1/3 of our total site visitors. I know our account contacts have always been based out of Portland and we use Munchkin tracking on our website, so I'm thinking there is a connection, I just don't know what that is, or how to fix our GA reports from being impacted.
Any ideas?
Hi Sanford,
Thank you for all your troubleshooting, but I've figured it out this morning. I cross referenced the Portland Users by "Browser" and it showed all users using the browser "Smarshbot". Smarsh is the compliance software we use to track emails and our website. It crawls our website every day looking for changes, which must be causing this issue.