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Marketo changed Lead Score without any lead actions

Question asked by Yun Bai on Dec 20, 2017
Latest reply on Dec 20, 2017 by Yun Bai

Hi Marketo Expert,

 

I encountered an issue and can't get more insight or clue from it. The issue is after Sales changed Lead status to Re-Market. Marketo changed Lead Source from "null" to "100.

I understand each of us have our own way to set up Marketo and SFDC based on business rules. However, maybe any of you had similar experience before? Or can share some suggestion how to figure out this issue. What I have is to check activity log. Feel maybe the issue happened because the lead had been added to the SFDC campaign. However, there is no Marketo SC associate with it. Please advice...

 

 

Thanks in advance,

Becky

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