SOLVED

Re: Hidden Form Field not populating SFDC custom field

Go to solution
Anonymous
Not applicable

Hidden Form Field not populating SFDC custom field

Hello,

I have a hidden field on a Form that is populating the Marketo record but the value is not being synced over into SFDC. Any idea what the issue is? The UTM parameters I have get passed through fine with the form data but just the Hidden Field attribute is not syncing over into Salesforce.

Appreciate any input, thanks!

Steven

1 ACCEPTED SOLUTION

Accepted Solutions
SanfordWhiteman
Level 10 - Community Moderator

Re: Hidden Form Field not populating SFDC custom field

If the field is being updated in Marketo, then this isn't form-related.

Does your SFDC sync user have visibility + permission to update the field?

If the field is updated in SFDC, is the change synced to Marketo?

View solution in original post

3 REPLIES 3
SanfordWhiteman
Level 10 - Community Moderator

Re: Hidden Form Field not populating SFDC custom field

If the field is being updated in Marketo, then this isn't form-related.

Does your SFDC sync user have visibility + permission to update the field?

If the field is updated in SFDC, is the change synced to Marketo?

Anonymous
Not applicable

Re: Hidden Form Field not populating SFDC custom field

Thanks Sanford and Josh for pointing me in the right direction. Looking into the profile permissions for the Marketo profile in SFDC I could see the edit permissions were disabled for the custom field.

Much appreciated!

Josh_Hill13
Level 10 - Champion Alumni

Re: Hidden Form Field not populating SFDC custom field

is that field synced to SFDC? is it available to the marketo user?