7 Replies Latest reply on Feb 23, 2018 10:46 AM by Sanford Whiteman

From "Lead" to "Person"

Yoav Guttman Dec 7, 2017 7:21 AM

Am I the only one who missed the memo on Marketo changing "Lead" with "Person/People"? All of sudden Lead Score is called Person Score... Am I the last one to this party?

Where/when was this communicated?

Re: From "Lead" to "Person"

Gina Kang Dec 7, 2017 7:57 AM (in response to Yoav Guttman)

Hey Yoav - I believe they rolled this out starting 2016 for new instances of Marketo. If you've recently renewed your license, that might be why you're seeing this change.

Leads = People Now?
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- Re: From "Lead" to "Person"
  
  Yoav Guttman Dec 7, 2017 9:59 AM (in response to Gina Kang)
  
  i guess i am late to the party then! we did just renew recently so that might be it.
  
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  - Re: From "Lead" to "Person"
    
    Brenda Le Feb 20, 2018 12:51 PM (in response to Yoav Guttman)
    
    However, when I use the trigger "score is changed" the dropdown menu options are Lead Score, Behavior Score, and Demographic Score. Is that a glip on Marketo?
    
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    - Re: From "Lead" to "Person"
      
      Dory Viscogliosi Feb 20, 2018 12:52 PM (in response to Brenda Le)
      
      It was a poor job of find & replace for the whole changeover.
      
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    - Re: From "Lead" to "Person"
      
      Sanford Whiteman Feb 20, 2018 11:56 PM (in response to Brenda Le)
      
      The field has to still be accessible as Lead Score: it cannot be changed permanently, because it can appear in Velocity tokens (not to mention plain Lead, er, Person tokens).
      
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      - Re: From "Lead" to "Person"
        
        Carly Stevens Feb 23, 2018 8:27 AM (in response to Sanford Whiteman)
        
        Hi Sanford - does this change not affect tokens? So we'd still be OK to use lead.firstname for example? It hasn't changed to person.firstname has it?!
        
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        Re: From "Lead" to "Person"
        
        Sanford Whiteman Feb 23, 2018 10:46 AM (in response to Carly Stevens)
        
        Don't worry, you still use the same token names (that's why it can't be a complete change, it would be a backward compatibility disaster).
        
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