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Many-to-many Custom Objects in Tokens

Question asked by eb1816ec1e4d750e4b58b3ffd9435c8a018b8d30 on Nov 14, 2017
Latest reply on Jul 15, 2019 by Alex Firtl


I have two Custom Objects defining articles I wish to email to each lead, structured as follows:

  • Library: a list of articles with unique IDs
  • Index: two link fields, one to Lead and one to Library

When I view the lead detail page, I can see the Library items associated with each Lead via Index. However, when I try to create a token to include the articles in an email, I can only see the Index object.

Is there a way for me to reference the Library records in the token?

Thanks in advance