Re: Email bounces trigger - Category & subcategory ?

Anonymous
Not applicable

Email bounces trigger - Category & subcategory ?

Hi all,

When using Email Bounces or Email Bounces Soft triggers in Smart Campaigns, Category and Subcategory contraints are available. Does anyone know what these categories are related to? Is it like a bounce category (invalid email adress OR full mailbox OR out of office message OR ..... and so on) or somthing else?

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What is the application case to use this constraint?

Thanks a lot.

3 REPLIES 3
Jim_Thao7
Level 9

Re: Email bounces trigger - Category & subcategory ?

There are quite a few discussions on this topic in the community that I've seen.  You can easily just do a search for category constraint and find many of them.  Here's one: What are the email bounced categories? 

Josh_Hill13
Level 10 - Champion Alumni

Re: Email bounces trigger - Category & subcategory ?

There isn't a 100% perfect list though. I wouldn't get too caught up in the codes. 550+ is usually a hard bounce. Sometimes you'll get more info from a server, sometimes nothing.

Anonymous
Not applicable

Re: Email bounces trigger - Category & subcategory ?

Is there a subcategory description?