Required form field alert automatically triggering on dialog box

Andy_Penkalski
Level 2

Required form field alert automatically triggering on dialog box

I have a single-field form embedded into a dialog lightbox that is being used to attract subscribers to our weekly newsletter. The one issue we're encountering with this is that the "Must be a valid email" alert automatically triggers upon pop up.

I'm wondering if anyone else has encountered this same issue and has identified a fix for it. Not having much luck identifying what in the js files may be causing this.

Tags (1)
8 REPLIES 8
SanfordWhiteman
Level 10 - Community Moderator

Re: Required form field alert automatically triggering on dialog box

You must provide a URL.

Andy_Penkalski
Level 2

Re: Required form field alert automatically triggering on dialog box

The pop up should appear for you here: Financial Forum | Blog | Resources | Advicent

SanfordWhiteman
Level 10 - Community Moderator

Re: Required form field alert automatically triggering on dialog box

I didn't get a popup form.

Akshay_Pant
Level 5

Re: Required form field alert automatically triggering on dialog box

Hi Andy Penkalski​,

The form is not appearing after clicking the link shared by you. Could you please let me know what action do i need to view the lightbox form.

Regards,

Akshay

Andy_Penkalski
Level 2

Re: Required form field alert automatically triggering on dialog box

Hmm. Not sure what the issue is. I'm able to get it to display in both private and standard browsing windows across multiple desktop browsers. I will say however that the issue seems specific to Chrome.

Financial Forum | Blog | Resources | Advicent

SanfordWhiteman
Level 10 - Community Moderator

Re: Required form field alert automatically triggering on dialog box

Are you using RTP to trigger the modal?  I don't even see MktoForms2 (the forms library) in your page by default.

Andy_Penkalski
Level 2

Re: Required form field alert automatically triggering on dialog box

Yes, it's set up through RTP. Tagged this post to web personalization, but I guess I didn't mention that in the comment.

SanfordWhiteman
Level 10 - Community Moderator

Re: Required form field alert automatically triggering on dialog box

Well, you'll have to figure out why it isn't triggering for us, since that makes it impossible to look at...