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Flow scheduling

Question asked by 0f29fd3d3a0ecc1c99116cf4afc5a08548523f1f on Sep 7, 2017
Latest reply on Sep 8, 2017 by 9c3f36fe16ebb79e31cc6194df240fd7792391ab

Hi All,

 

I need help setting up a logic

 

 

We have 3 lead Status - Open, Lost, Re-marketing

 

Have a program that works like this

 

Smart List if Lead Status is Re-marketing

 

Flow Steps

 

1. Change status P1 > entered Program

2. Wait 7 days Mon-Friday

 

3 Send Email

 

If Segment is Health send EM-1

If Segment is Wealth Send EM-2

 

What we have experienced is within  those 7 days of wait at step 2 the lead status can get changed to Open and Lost status and because they have been assigned to the flow already they end up receiving the Email EM-1 and EM-2 depending upon the segment that they belong too.

 

And we do not want that to happen, can some one tell me what filter I can add in flow between 2 and 3 that checks if Lead status is Re-marketing then take them through the remaining flow steps which is send email if its changed then remove them from flow which means they should not receive the email

Thnx,

Addy

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