5 Replies Latest reply on Sep 8, 2017 2:59 AM by 9c3f36fe16ebb79e31cc6194df240fd7792391ab

    Flow scheduling

    Addy Sharma

      Hi All,


      I need help setting up a logic



      We have 3 lead Status - Open, Lost, Re-marketing


      Have a program that works like this


      Smart List if Lead Status is Re-marketing


      Flow Steps


      1. Change status P1 > entered Program

      2. Wait 7 days Mon-Friday


      3 Send Email


      If Segment is Health send EM-1

      If Segment is Wealth Send EM-2


      What we have experienced is within  those 7 days of wait at step 2 the lead status can get changed to Open and Lost status and because they have been assigned to the flow already they end up receiving the Email EM-1 and EM-2 depending upon the segment that they belong too.


      And we do not want that to happen, can some one tell me what filter I can add in flow between 2 and 3 that checks if Lead status is Re-marketing then take them through the remaining flow steps which is send email if its changed then remove them from flow which means they should not receive the email