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Blacklist Notification

Question asked by Alexandra Klatzkin on Sep 5, 2017
Latest reply on Sep 6, 2017 by Josh Hill

Hi all,

 

We received the following notification describing an email falling into a Spam Trap. Has anyone else encountered this? If so, what steps can we take to mediate the problem? Also, how do we avoid having this problem again in the future?

 

Original Case Details:

Details:
Marketo Alert:
Action required: Blacklist issue needs attention

There is a blacklist problem related to this account that needs attention. A Support representative will reach out to the following contact to offer guidance through the remediation process:

Thanks so much! 

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