AnsweredAssumed Answered

SFDC campaign/engagement program sync question

Question asked by Peter Kim on Aug 17, 2017
Latest reply on Aug 23, 2017 by 16e4ce42a281c12a39a1114e3eb3a4da9580940f

Hey everyone,

Had a quick question...if I have an engagement program synced to a campaign in Salesforce, would any contact that gets added to the campaign also be eligible to receive content via the engagement program's active cadences?

 

I would assume that just being a member of the program (via the SFDC campaign sync) would not automatically make the contact eligible to receive emails during the next scheduled cast but instead can only be sent the emails if they run through an additional flow step like:

Add to Engagement X and Stream 1

 

Is this indeed the case?

 

Thanks

Peter

Outcomes