Email Editor 2.0 Starter Templates - Issues in Outlook

Tonya_Austin
Level 2

Email Editor 2.0 Starter Templates - Issues in Outlook

We recently enabled the 2.0 editor and have noticed that every starter template we have tried has some display issues in Outlook.  When you forward the email, it puts in gaps in between each module section of the email.   Is this just the way it is and something we have to live with or is there some solution to this?  Thank you!

2 REPLIES 2
Darrell_Alfons2
Level 10 - Champion Alumni

Re: Email Editor 2.0 Starter Templates - Issues in Outlook

I experienced the same problems and have leveraged Knak for most new templates.

Re: Email Editor 2.0 Starter Templates - Issues in Outlook

Hi Tonya,

Never forward an HTML email, it will always break. Each email client has its own way to forward email and it's impossible to control. You can have a look at our templates specially developed for email 2.0. They all work well in every email clients: Responsive Marketo Email 2.0 Templates | Perkuto

Eric