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"Clicks link in email" trigger not working.

Question asked by 7872b68eecbd81daf4819edf0d8a5b529dd2256f on Aug 10, 2017
Latest reply on Aug 16, 2017 by 7872b68eecbd81daf4819edf0d8a5b529dd2256f

I'm having issues triggering my flow steps based on the following smart list criteria:


Clicks link in Email - chose link to whitepaper provided by green "+" pick list

Member of Engagement Program = True, specified program and stream (all are correct, as I've gone over this multiple times to ensure this wasn't the issue).


The flow step is just to change the lead to a different stream if they click our CTA.


The only thing I can think of is that there is an issue with the link itself - but since I selected it from the pick list Marketo provides with all available links in the email, this has got me stumped.


Has anyone else experienced this? If so, can you provide any guidance on the topic?