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Salesforce sync not working

Question asked by Mihai Bejgu on Jul 5, 2017
Latest reply on Jul 5, 2017 by Gerard Donnelly

Hi ,

 

For several days I noticed that Salesforce and Marketo data is not syncronizing anymore.

For example, if I change the Lead Status in Salesforce it will not update the status in Marketo also and vice versa.

If a lead will be created in Salesforce it will not appear in Marketo.

Also when I try to syncronize campaigns from Marketo to salesforce I receive the error from the attached picture.

 

The weird part is that I don't have any Notifications with any mentions of the sync problems and I don't know how to identify the issues. Did anyone experience this issue before? What should I do to fix it? (or at leas identify the issue)?

 

Kind regards,

Mihai

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