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Cross device tracking using Munchkin

Question asked by Darshana Patel on Jul 4, 2017
Latest reply on Jul 4, 2017 by Sanford Whiteman

Hi there,

Apologies if there has been a thread in the past, but i'm looking for information on how Munchkin tracks users across different devices.
We're in the process of setting up lead scoring and want to know, if the user is known, will their activity be tracked across mobile and desktop?
And subsequently what is tracked if the user is unknown?

 

Any insight on this would be greatly appreciated.

Thanks in advance!
Darshana

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