AnsweredAssumed Answered

Change date in wait step

Question asked by 5f4c83bb70085f3801b7a6f4918ef562c14f4162 on Jun 27, 2017
Latest reply on Jun 27, 2017 by Grégoire Michel

Can you change the date within a smart campaign flow after the campaign was launched?

 

I had a smart campaign that was a series of 5 emails. After the campaign was already started I had to change the date on the wait step for the second email to go out a couple days later than originally planned. I went into the flow and changed that date. I did this weeks before the second email was scheduled to go out. Today was the original date that the second email was scheduled and it went out. But when I go into the flow for that smart campaign it says the email is not scheduled to go out until June 30.

 

I just don't understand why the email went out when it did. Can the date not be changed after the campaign is started?

 

thanks. 

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