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Tokens not populating in an ICS file

Question asked by Barry Hershly on Jun 20, 2017
Latest reply on Jun 20, 2017 by Sanford Whiteman

Hello, I created an ICS file token to use with an ON24 Webinar. I inserted this token into a confirmation landing page and confirmation email (once they've registered).

 

In the description box, I use two tokens:

Webinar: {{my.WebinarTitle}}

Join now:{{member.Webinar URL}}

 

Neither one are populating. I believe that this function was working previously, but isn't working now at all. Any ideas on why these are not populating?

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