SOLVED

Ideas : An unexpected error has occurred

Go to solution
Anonymous
Not applicable

Ideas : An unexpected error has occurred

Hi

nation menu

"How Can We Help?" => "My Ideas" => "An unexpected error has occurred"

"How Can We Help?" => "Product Ideas" => Ideas nothing

noideas.jpg

1 ACCEPTED SOLUTION

Accepted Solutions
Janet_Dulsky
Marketo Employee

Re: Ideas : An unexpected error has occurred

Takehiro Masaki​ and Devraj Grewal​, the issue with Ideas has been resolved for now. The fix on Jive's end is manual. They are still working on the underlying bug.

Thanks, Janet

View solution in original post

3 REPLIES 3
Devraj_Grewal
Level 10 - Champion Alumni

Re: Ideas : An unexpected error has occurred

Takehiro,

Noticed this bug a couple days ago. Although I don't think submitting a case with Marketo will help because it's a Jive issue. Maybe Janet Dulsky​ can help.

Janet_Dulsky
Marketo Employee

Re: Ideas : An unexpected error has occurred

Takehiro Masaki​ and Devraj Grewal​, thank you both for calling attention to this bug. Yes, it is a Jive bug and I have an urgent support ticket in to get it fixed. Thanks for your patience!

Janet

Janet_Dulsky
Marketo Employee

Re: Ideas : An unexpected error has occurred

Takehiro Masaki​ and Devraj Grewal​, the issue with Ideas has been resolved for now. The fix on Jive's end is manual. They are still working on the underlying bug.

Thanks, Janet