4 Replies Latest reply on May 16, 2017 3:10 PM by 5d91b2ccbb98d0381a0c1be1b48b1cc8071f59d5

    How do I resume a stream that was paused for a higher priority stream?

      Let's say I have a lead that downloaded some information, and I drop them into a stream for some follow up information. Subsequently, they download a trial of our product, which is of higher priority to me. I have a trigger that moves them into the higher priority stream, which they exhaust. Is there a simple way for them to move back and resume? Is that standard behavior? I'm thinking I might be able to create a smart campaign that looks for any exhausted leads, and if it finds them, check if there are any paused streams, then resume. Am I thinking about this the right way?