AnsweredAssumed Answered

Related Object fields Coming over as GUID

Question asked by 3183c0b0e4743650615608de90532cf619b49791 on May 7, 2017
Latest reply on May 8, 2017 by Dan Stevens.

Hello Dynamics Group, I had a colleague ask me about this. I have been out of dynamics for a bit and was hoping for your assistance:

Issue/Problem:

When syncing from Dynamics to MKTO, MKTO does not copy the labels/friendly name. On related objects, such as the owner of a contact comes over to Marketo with an ID (f98324…). (I'm assuming they're referring to the GUID). They heard that this is a lack of  capability in Marketo, and they do not have a fix or future fix planned. They're using 2016 Online, and exploring some options, the best and easiest sounds to me like using a web hook. Any thoughts or feedback on this issue? I feel like there might be a simpler fix...

Any feedback would be great, thanks!

Outcomes