Misleading flames/stars for top people

[Dan_Stevens_]

Are any of you noticing that the flames/stars next to the top people are misleading?  For example, here's a view for one of our named accounts:

When I click on the first one to look at their activity log, the most recent activity is from 2015:

[Dan_Stevens_]

MJ Jeswani​ or Jeanne Penniman - can you provide some insight here?

[Anonymous]

Dan - Sorry for the delay here. I need more information. Could you pl. send me the named account name and lead name via email? I will then investigate.

[Edward_Masson]

Did you get this resolved Dan Stevens​?

[Dan_Stevens_]

Not yet, Ed.  Apparently it's a bug that they've escalated.  Are you noticing this in your environment too?  Here's the latest update from Support last week:

With my testing I was able to adjust Flames up and down with manual score edits, so it is peculiar why these Flames have not gone down.

I did create an escalation for this issue