Which LP can WS A see?
If the Lead filled out a form in Program A within WS A, then it should end up in WS A and LP A.
BUT, if the Lead existed already, which it may not have, it would not necessarily move to WS A, LP A.
It also depends a bit on the WS/LP rules in place - both the Admin ones and any you setup within the Default WP/LP.
Thanks Josh for your time.
But by the Lead Activity, I know this is a new Lead which came by filling out a form in Program A in workspace A. However, this lead neither shows up in Program A members list nor Lead Database of workspace A.
Another point I would like to mention, using smart list "filled out form", even then this particular Lead does not show up there.
As Josh pointed out, the whole solution to this is to look into the activity log and check:
- In which workspace the lead has been created
- If the Fills Out form activity has been logged
- if any "change partition" activity has been logged that might have moved the lead to another partition and removed access from the workspace A
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Thanks for the explanation. "change partition" activity is logged and has moved the Lead to another partition.
Since, I was unaware of the cause that change partition removes the access from the workspace where lead was created after moving it to another partition.
That explains the reason why the lead is not visible in workspace A where lead filled out the form.
your are welcome.
Pls mark is an answered.