AnsweredAssumed Answered

Anonymous Created Date

Question asked by Jenn DiMaria Champion on Mar 24, 2017
Latest reply on Apr 27, 2017 by Rachit Puri

We have a "First Touch" campaign that triggers if a person was created within the past 48 hours; however, it looks like some leads with anonymous activity prior to their "known" creation (ex: filling out a form) aren't being pulled in to said "First Touch" campaign.

 

It's like Marketo is reading their anonymous activity as the date they were created in the system, as opposed to when they are actually created as "known" people.

 

Is this how it's supposed to function or has anyone run into this before? It's fine if it does function this way; I just need to know so I can troubleshoot appropriately.

 

Thanks!

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