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Communication Limit Bypassed for Engagement program - Emails were non-operational..

Question asked by Jeremy Nunez on Mar 20, 2017
Latest reply on Mar 22, 2017 by Jeremy Nunez

Hi all,


Has anyone had an issue with the system communication limit in Marketo being bypassed for Engagement Programs? My team just experience an issue where our weekly nurture program double sent on back-to-back days. The 7 day limit should have been triggered, and was triggered for other email programs, but it didn't work. I checked that none of the emails in the nurture stream were operational so at this point I'm thinking it was a system error.