Tracking token links in the Email

[Anonymous]

Does that mean I can not track the link in a token through trigger campaign?

Vipula Dhamija

[Grégoire_Miche2]

Yes, you can, but you need to write the whole URL, not the token.

-Greg

[Anonymous]

Do you mean: Using the text token in the email and tracking the link through the below trigger campaign?

Thanks,

Vipula

[Grégoire_Miche2]

Yes this is correct.

Send the email to yourself and click the link once. Then the link will automatically show up in the dropdown list when setting up the email.

-greg

[Anonymous]

Hi Greg.

Finally, it is tracking but I find it very inefficient to create the tokenized link and then track the same link with actual URL. Don’t you think same?

Is this process same for all kind of links for eg www.gso.com<http://www.gso.com> or just the pdf links?

Thanks,

Vipula

[Grégoire_Miche2]

You cannot use a token in a constraint of a filter or a trigger. Period. And believe, it's painful to everyone.

Read this to lead more on the current limitations: ​, then vote for the ideas you like and always remember that most if the competitive  products do not even have tokens in the first place

-Greg

[Anonymous]

Thanks Greg for the help.

Vipula

[Grégoire_Miche2]

And also, please mark it as answered.

-Greg

[SanfordWhiteman]

If you're trying to trap {{my.token}} in a particular program, you can give yourself a leg up by including the token name in the hash:

     <a href="http​://{my.pdfLink}#pdfLink">

Then you'll implicitly catch the clicks on the token value without having to reenter the token name.

[Grégoire_Miche2]

The interested of the tip proposed by Sanford is that usually, you have only 1 PDF link in the program. so you do not need to differentiate and then you can use "link contains pdLlink" as a constraint and it will be enough.

-Greg