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Engagement program - same email in multiple streams

Question asked by 11feede3c49340e1a2db3cc8a59ca72dacc8e164 on Mar 9, 2017
Latest reply on Feb 5, 2019 by Sanford Whiteman

Am I right in thinking that if I have the same email in two streams in the same engagement program there is nothing stopping a lead from receiving the email twice? i.e. each email can only be sent to a lead once within a stream, but this rule doesn't apply across multiple streams in the same engagement program?

 

I guess i can solve the issue using a smart campaign nested in an engagement program - but I only need to do that if my assumption above is correct.

 

Can someone more knowledgeable than I please confirm?

 

Many thanks

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