we want to prepare an engagement program so that it follows this logic:
1. User receives first email. // If they don't engage they get a new version of the first email 5 days later///
2. If the user engages with one product, they receive an email specific to that product 3 Days later (this works for 4 different products) /// If the user does not engage with the product-specific email, they get a resend a week later.
I have been studying and reading product docs, training notes, and the definite guide available for download but I can't find a way to set up the logic above!
We would like to test and launch this soon, so any advice is welcome.