Re: Issues with Marketo recognising SFDC campaign list

Anonymous
Not applicable

Issues with Marketo recognising SFDC campaign list

Hi - I have setup a campaign in SFDC and in Marketo.

Marketo is not recognising the campaign even through the campaign is coming up as an option in the field - underlined in red below:

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4 REPLIES 4
Michaela_Iery3
Marketo Employee

Re: Issues with Marketo recognising SFDC campaign list

I have seen this happen before. Sometimes the only thing to be done is to delete that flow step and then try adding it again. That sometimes gives Marketo its much-needed Cher from Moonstruck moment (aka "Snap out of it!" )

Dory_Viscoglio
Level 10

Re: Issues with Marketo recognising SFDC campaign list

Another thing that can work (as long as you selected the campaign from the dropdown and it still exists), is simply clicking on that box and then clicking off of it. That will usually get rid of the squiggle for me.

Dan_Stevens_
Level 10 - Champion Alumni

Re: Issues with Marketo recognising SFDC campaign list

or place your cursor in the "evaluator" field (IN) and cycle through the fields using the tab key.  In other words, there's no one way to resolve this maddening issue.  It's one of those things that we've all learned to live with as Marketo experts.

Dory_Viscoglio
Level 10

Re: Issues with Marketo recognising SFDC campaign list

You've hit the nail on the head! Maddening!!!