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Is it possible to set up an NPS survey in Marketo to be sent after a Case gets closed in Salesforce?

Question asked by 47797efe6d2655e445ca81cacb56a3e5f8a4950e on Feb 5, 2017
Latest reply on Feb 5, 2017 by 47797efe6d2655e445ca81cacb56a3e5f8a4950e

Hi awesome Marketo Community.

I am a SF Admin with no prior Marketo knowledge.

My requirement is to set up NPS in Marketo to be sent upon closing a Case in Salesforce (or other similar scenarios).

I would love to do it between these two systems and not rely on a third app (Survey-related), but I am still to learn the details of the Marketo-Salesforce integration, so I am not sure if we can involve the Case object.

 

Thank you in advance for your support,

Best regards,

 

Eliana

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