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Anonymous leads issue

Question asked by b163d044849eeb7e23e87f4005fdd22af4f70962 on Jan 26, 2017
Latest reply on Jan 27, 2017 by Dory Viscogliosi

Hi everyone,

 

I've run into an issue with a smart campaign, which should update the program status when a lead visits the landing page.

 

I have an instance where the status against a known lead has failed to update with the following error message:

 

"Skipped Cannot add an anonymous lead to a program"

 

As I mentioned before, the lead is know, and is not anonymous.

 

Is there something I'm missing?

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