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Re: How are people handling unsubscribed customers and customers with an invalid email address?
Grégoire Michel Dec 1, 2016 6:50 AM (in response to Nate Oosterhouse)1 of 1 people found this helpfulHi Nate,
2 different situations:
- Unsubscribed: we either alert the sales rep in charge or simply do nothing
- Invalid: we either alert the sales rep or extract the list and have telemarketing / telesales or BDR's to call the customer and check for a replacement.
-Greg
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Re: How are people handling unsubscribed customers and customers with an invalid email address?
Josh Hill Dec 1, 2016 9:16 AM (in response to Grégoire Michel)agreed.
We do not automate invalidation for Customers.
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Re: How are people handling unsubscribed customers and customers with an invalid email address?
Digital PiDec 1, 2016 11:06 AM (in response to Nate Oosterhouse)
We also ensure that all the emails that the sales folks are sending to are filtered out for unsubscribes and email invalid before they hit up their send list.