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Re: Trigger based on Fills out Form: central form + Constraint: Webpage doesn't always fire

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Grégoire_Miche2
Level 10

Re: Trigger based on Fills out Form: central form + Constraint: Webpage doesn't always fire

Hi Gerard,

Thx for keeping us posted

-Greg

Emmanuelle_Biss
Level 5

Re: Trigger based on Fills out Form: central form + Constraint: Webpage doesn't always fire

Hey Gerard van den Akker​,

Try to take a look at some of the activity log of the contacts who are members of program but not registered. Maybe there is a trigger that impeded the member to be registered. And see if there is any differences with the contacts who are registered. Do you notice anything that could explain the difference?

Emma

Gerard_van_den_
Level 3

Re: Trigger based on Fills out Form: central form + Constraint: Webpage doesn't always fire

Thanks for your suggestions. I've revamped the form to be a local form but that didn't help.

I'm starting to see a pattern though: all problematic leads show in their activity log they've been merged, and the merge takes place before the Fills out form is showing up in the Activity log. So I guess that's somehow why it doesn't trigger. Still I don't fully understand...

SanfordWhiteman
Level 10 - Community Moderator

Re: Trigger based on Fills out Form: central form + Constraint: Webpage doesn't always fire

Can you show us the SLs and Flows that you are using?

Gerard_van_den_
Level 3

Re: Trigger based on Fills out Form: central form + Constraint: Webpage doesn't always fire

Sure, but I think this is pretty straightforward:

Screen Shot 2016-11-24 at 20.10.46.png

Screen Shot 2016-11-24 at 20.08.50.png

Grégoire_Miche2
Level 10

Re: Trigger based on Fills out Form: central form + Constraint: Webpage doesn't always fire

As stated above, please also give a look at the qualification rules.

-Greg