AnsweredAssumed Answered

Email editing via HTML only?

Question asked by Jenn Baker on Oct 7, 2016
Latest reply on Oct 13, 2016 by 0b7ce1490fc7fb9f8ea8d213b28f5ce7fcde1a3a

Just want to make sure I'm not missing something obvious...

Background, I need to get an email out ASAP...I have 5 custom templates built by developer with editable sections. We've had this issue where the header/hero image displays as a 20px tall bar in some mail clients. It was fixed in a previous template, but the one I need to use today is still having issues. I don't think dev will be able to troubleshoot in time, so I figured I would just go find a marketo template and recreate the email (or use one of the VERY basic templates marketo created for us at launch).


Both of these options are only editable via HTML? Is that right/normal? Or am I missing some way to edit them via WYSIWYG? If I go HTML, my fear is I'll just end up creating the same issue I started with


Does anyone outsource their email creative to a marketo template expert/provide this service?