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Trouble Contacting Support via Phone

Question asked by Kim Gandy on Oct 12, 2016
Latest reply on Oct 12, 2016 by Kim Gandy

Anyone else having trouble getting through to support via phone?

  1. The automated system didn't recognize the phone number attached to my account.
  2. Once the phone number was confirmed, I went straight to a voicemail (I think that was the random beep I heard).
  3. This time I got placed in the hold queue, then the automated system hung up on me.
  4. Finally got placed in the queue to speak with support team!